Last updated: April 27, 2025
🔄 1. Refund Process
- We inspect the return.
- Once approved, refunds are processed within 7-10 business days back to your original payment method.
🚫 2. Non-Refundable Items
- Customized or personalized products
- Final Sale items
- Items damaged through misuse
⏳ 3. Late or Missing Refunds
If you haven’t received a refund:
- Check your bank account.
- Contact your card company.
- Then contact your bank.
Still not resolved? Email info@sublimekit.com.
💰 4. Partial Refunds
Partial refunds may be issued for:
- Products not in original condition.
- Incomplete returns.
🔁 5. Exchanges
We only exchange defective or damaged items.
Refer also to our Return Policy and Terms and Conditions.